Privacy Policy
Last updated: March 24, 2025
This Privacy Policy describes how Kitflix (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kitflix.in (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. We will post the revised Privacy Policy on the Site and update the “Last updated” date as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from a variety of sources. The information collected depends on how you interact with the Site.
In addition to the specific uses described below, we may use your information to:
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Communicate with you
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Provide, operate, and improve the Services
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Comply with legal obligations
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Enforce our terms and policies
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Protect the rights, safety, and integrity of Kitflix and our users
What Personal Information We Collect
Information You Provide Directly
You may provide us with personal information including:
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Contact details: name, address, phone number, email
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Order details: billing and shipping address, payment confirmation, order history
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Account information: username, password, and security details
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Customer support information: messages or inquiries you send to us
Providing certain information may be required to access specific features of the Services.
Information Collected Automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”), including:
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Device and browser information
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IP address
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Network and connection data
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Pages viewed and interactions
This data is collected using cookies and similar technologies.
Information from Third Parties
We may receive information about you from third-party service providers, including:
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Shopify, which powers our online store
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Payment processors, who process transactions securely
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Analytics and advertising partners, who help us understand usage and improve marketing
All third-party information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to:
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Process payments and fulfill orders
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Manage accounts
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Arrange shipping, returns, and exchanges
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Send transactional communications
Marketing and Advertising
With your consent where required, we may use your information to:
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Send promotional messages via email or SMS
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Display relevant advertisements on our Site or other platforms
You may opt out of marketing communications at any time.
Security and Fraud Prevention
We use personal information to detect, prevent, and investigate fraudulent or unauthorized activity. You are responsible for maintaining the confidentiality of your account credentials.
Customer Support and Service Improvement
We use your information to provide support, respond to inquiries, and improve our Services.
Cookies
We use cookies and similar technologies to operate and improve the Site, analyze usage, and remember preferences. For details on Shopify cookies, visit Shopify’s cookie policy.
You can manage cookies through your browser settings, though disabling cookies may affect Site functionality.
How We Share Personal Information
We may share personal information with:
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Service providers (payment processors, shipping partners, analytics providers)
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Marketing and advertising partners
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Affiliates within our business group
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Legal authorities when required by law
We do not sell or misuse personal data and do not use sensitive personal information without consent.
Third-Party Websites
Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.
Children’s Information
The Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age.
Data Security and Retention
While we take reasonable measures to protect your information, no method of transmission is completely secure. We retain personal information only as long as necessary for legal, operational, or contractual purposes.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request correction or deletion
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Restrict or object to processing
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Withdraw consent
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Request data portability
You can exercise these rights by contacting us using the details below.
International Data Transfers
Your information may be processed outside your country of residence. Where required, we rely on lawful data transfer mechanisms to ensure appropriate protection.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: