Shipping policy
At Kitflix, we work hard to make sure your order reaches you safely and on time.
1. Order Processing
All orders are processed by our extra-careful fulfillment team within 48–72 hours after the order is placed.
Once your order has been shipped, you will receive the available shipping/tracking information.
2. Delivery Time
After your order has been processed and shipped, delivery typically takes 5–7 business days, depending on your location and the courier service.
Please note that delivery times may occasionally vary due to factors outside our control, such as weather, courier delays, holidays, or unexpected logistics issues.
3. Shipping Address
Please make sure your shipping address, phone number, and other delivery details are correct when placing your order.
Kitflix cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
4. Delayed or Lost Orders
If your order has not arrived within the expected delivery timeframe, please contact us and we will help you check the status of your shipment.
5. Contact Us
For any shipping-related questions, please contact us:
Email: kitflix.contact@gmail.com
Kitflix — Smart Finds. Better Living.